Issues with suspend_compute operations in us-east-2
Resolved·Partial outage

The issue has been fully resolved. All affected components are operating normally again.

Some databases connection may have failed with "Failed to acquire permit to connect to the database" error.

During the incident, databases that should normally have been able to scale down to zero weren't able to.

The root cause for this incident has been identified and mitigations as well as preventive actions have been taken to prevent this from re-occuring.

Thu, Jun 12, 2025, 02:47 PM
(1 week ago)
·
Affected components
Database Operations
Updates

Resolved

The issue has been fully resolved. All affected components are operating normally again.

Some databases connection may have failed with "Failed to acquire permit to connect to the database" error.

During the incident, databases that should normally have been able to scale down to zero weren't able to.

The root cause for this incident has been identified and mitigations as well as preventive actions have been taken to prevent this from re-occuring.

Thu, Jun 12, 2025, 02:47 PM

Monitoring

The issue is mitigated and we are continuing to monitor the situation.

Thu, Jun 12, 2025, 02:23 PM(24 minutes earlier)

Investigating

We are aware of the issue and are investigating the scope, root cause, and potential mitigations.

Thu, Jun 12, 2025, 02:16 PM