All Systems Operational

Updated a few seconds ago

Database Connectivity




Operational

Project/Branch Operations




Operational

Console API




Operational

Console Frontend




Operational

Account Creation




Operational

Console Login




Operational

Website




Operational

Status page for neon.com

History (Last 30 days)

Issues with logging in to the Neon consoleDegraded Performance

Incident Status

Degraded Performance


Components

Account Creation, Console Login


Locations

Global



December 4, 2025 3:20PM UTC
INVESTIGATING

Starting at approximately 14:33 UTC December 04, 2025, customers may experience difficulty logging in to the Neon console. Database access and operations remain unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

December 4, 2025 4:14PM UTC
MONITORING

Between 14:33 UTC and 15:29 UTC December 04, 2025, customers may have experienced difficulty logging in to the Neon console. Database access and operations remained unaffected. The issue has been mitigated. We will continue to monitor the platform and will provide a final update in 1 hour.

December 4, 2025 4:47PM UTC
RESOLVED

Between 14:33 UTC and 15:29 UTC December 04, 2025, customers may have experienced difficulty logging in to the Neon console. Database access and operations remained unaffected. The issue has been fully resolved. All affected components are operating normally again.
console.neon.tech is unavailableOperational

Incident Status

Operational


Components

Console API, Console Frontend, Console Login


Locations

Global



November 18, 2025 12:01PM UTC
INVESTIGATING

Investigating: (12:01) We are aware of the issue and are investigating the scope, root cause, and potential mitigations. Identified: (12:12) Customers are currently unable to use to console.neon.tech. Our service is affected by an ongoing Cloudflare network incident affecting reachability across Cloudflare's global network. Cloudflare is actively investigating the issue. Our team is monitoring the situation and prepared to restore service immediately once the upstream issue is resolved. In addition to our incident updates, you can follow Cloudflare's at: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We will provide updates as more information becomes available. Monitoring: (13:24) Cloudflare has identified the root cause, have implemented a fix, and are working on restoring all their services. We are observing recovery across our Console service. However, customers in certain regions may still experience higher than normal latency and difficulties logging in to console.neon.tech. We continue to actively monitor the situation and will provide further updates as the issue is fully resolved. Cloudflare status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

November 18, 2025 5:50PM UTC
RESOLVED

The issue has been fully resolved. All affected components are operating normally again.