Stuck Start Compute Operations
Resolved·Partial outage

The issue has been fully resolved. All affected components are operating normally again.

Fri, May 16, 2025, 07:11 PM
(1 day ago)
·
Affected components
Database Operations
Updates

Resolved

The issue has been fully resolved. All affected components are operating normally again.

Fri, May 16, 2025, 07:11 PM

Monitoring

The issue is mitigated and we are continuing to monitor the situation.

Fri, May 16, 2025, 05:54 PM(1 hour earlier)

Identified

We hit one more issue with EKS ip address allocation due to size of Kubernetes cluster while addressing previous issue. Rolling out fix right now and seeing recovery of operations rate.

Fri, May 16, 2025, 05:08 PM(45 minutes earlier)

Identified

We have implemented fixes in order to resolve the issue and databases are returning to normal states. We continue to monitor the fix and determine root cause.

Fri, May 16, 2025, 04:04 PM(1 hour earlier)

Identified

We continue to investigate the ongoing outage. The team is committed to resolving this as soon as possible and minimizing further impacts.

Fri, May 16, 2025, 03:52 PM(12 minutes earlier)

Identified

We have identified the underlying cause of this incident and are actively working to implement a resolution. Our team is committed to resolving this issue as quickly as possible to minimize any further impact.

Fri, May 16, 2025, 01:34 PM(2 hours earlier)