All Systems Operational

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Scheduled Maintenance

Scheduled maintenance of our internal databases.Planned Maintenance

Schedule

September 16, 2026 3:00PM - 4:00PM UTC

Components

Database Connectivity, Project/Branch Operations, Console API

Locations

AWS ap-southeast-1, AWS ap-southeast-2

Description

A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused. Scheduled Start Time: Wednesday, September 16, 2026 15:00 UTC Estimated Completion Time: Wednesday, September 16, 2026 16:00 UTC Duration of the maintenance window: 1 hour Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Actions: No specific actions are required from users during this maintenance.
Scheduled maintenance of our internal databases.Planned Maintenance

Schedule

September 16, 2026 5:00PM - 6:00PM UTC

Components

Database Connectivity, Project/Branch Operations, Console API

Locations

AWS eu-central-1, AWS eu-west-2

Description

A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused. Scheduled Start Time: Wednesday, September 16, 2026 17:00 UTC Estimated Completion Time: Wednesday, September 16, 2026 18:00 UTC Duration of the maintenance window: 1 hour Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Actions: No specific actions are required from users during this maintenance.
Scheduled maintenance of our internal databases.Planned Maintenance

Schedule

September 17, 2026 12:00PM - 1:00PM UTC

Components

Database Connectivity, Project/Branch Operations, Console API

Locations

AWS sa-east-1, AWS us-east-1, AWS us-east-2, AWS us-west-2

Description

A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused. Scheduled Start Time: Thursday, September 17, 2026 12:00 UTC Estimated Completion Time: Thursday, September 17, 2026 13:00 UTC Duration of the maintenance window: 1 hour Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Actions: No specific actions are required from users during this maintenance.

Database Connectivity




Operational

Project/Branch Operations




Operational

Console API




Operational

Console Frontend




Operational

Account Creation




Operational

Console Login




Operational

Website




Operational

Object Storage




Operational

Functions




Operational

AI Gateway




Operational

Managed Better Auth




Operational

Data API




Operational

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History (Last 30 days)

Neon Branch Reset and Restore Failures — AWS us-east-2Operational

Incident Status

Operational


Components

Console API


Locations

AWS us-east-2



August 17, 2026 10:38PM UTC
RESOLVED

Between 20:00 UTC and 21:15 UTC on August 17, 2026, a subset of customers using Neon databases in AWS us-east-2 may have experienced delays or failures when performing branch reset and restore operations. A configuration rollout caused these requests to fail on the backend; the Neon Console automatically retried them, so affected requests appeared to hang. The change has been rolled back, and all services are operating normally. Customers may have observed:  - Branch reset and restore requests via the Neon Console or API are hanging or taking longer than usual to complete  - Requests that did not complete and had to be canceled manually The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience. If you require further details, please submit a support ticket.