All Systems Operational

Updated a few seconds ago

Database Connectivity




Operational

Project/Branch Operations




Operational

Console API




Operational

Console Frontend




Operational

Account Creation




Operational

Console Login




Operational

Website




Operational

Status page for neon.com

History (Last 30 days)

Issues with compute operations in us-east-1-cell-4Degraded Performance

Incident Status

Degraded Performance


Components

Database Connectivity


Locations

AWS us-east-1



March 6, 2026 4:25PM UTC
INVESTIGATING

Starting at approximately 16:05 UTC March 06, 2026, customers may experience failures or delays in compute operations or database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

March 6, 2026 4:37PM UTC
MONITORING

Between 16:05 UTC and 16:26 UTC March 06, 2026, customers may have experienced failures or delays in compute operations or database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

March 6, 2026 4:48PM UTC
RESOLVED

Between 16:05 UTC and 16:26 UTC March 06, 2026, customers may have experienced failures or delays in compute operations or database connectivity. The issue has been fully resolved. All affected components are operating normally again.
Internal databases maintenancePlanned Maintenance

Description

A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused. Scheduled Start Time: Friday, March 06, 2026 15:45 UTC Estimated Completion Time: Friday, March 06, 2026 16:35 UTC Duration of the maintenance window: 50 minutes. Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Updates: We will provide regular updates on the progress of this maintenance. Actions: No specific actions are required from users during this maintenance.


Components

Database Connectivity, Project/Branch Operations, Console API


Locations

AWS eu-west-2


Schedule

March 6, 2026 3:45PM - March 6, 2026 4:35PM UTC


March 6, 2026 3:46PM UTC
UPDATE

A scheduled maintenance event has started, details below. We apologize for any inconvenience this may have caused. Scheduled Start Time: Friday, March 06, 2026 15:45 UTC Estimated Completion Time: Friday, March 06, 2026 16:35 UTC Duration of the maintenance window: 50 minutes. Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Updates: We will provide regular updates on the progress of this maintenance. Actions: No specific actions are required from users during this maintenance.

March 6, 2026 4:35PM UTC
UPDATE

Scheduled maintenance is complete
ES-1760167Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Database Connectivity


Locations

AWS us-east-2



March 3, 2026 12:52AM UTC
MONITORING

Between 00:05 UTC and 00:40 UTC March 3 2026, Some databases in us-east-2 experienced increased cold-start times. The issue is now mitigated. We will continue to monitor the platform.

March 3, 2026 1:53AM UTC
RESOLVED

Between 00:05 UTC and 00:40 UTC March 03, 2026, some databases in us-east-2 experienced increased cold-start times. This issue is now closed. We apologize for any inconvenience.
Connection latency in EU Central 1Degraded Performance

Incident Status

Degraded Performance


Components

Database Connectivity


Locations

AWS eu-central-1



February 11, 2026 1:53PM UTC
INVESTIGATING

Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

February 11, 2026 5:04PM UTC
INVESTIGATING

Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

February 11, 2026 5:35PM UTC
IDENTIFIED

Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity. The cause of the issue has been identified, and remediations are being applied. Further updates will be provided within the next hour, or as events warrant.

February 11, 2026 6:15PM UTC
MONITORING

Between 13:00 UTC and 17:30 UTC February 11, 2026, customers may have experienced failures or delays in database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

February 11, 2026 6:53PM UTC
RESOLVED

Between 13:00 UTC and 17:30 UTC February 11, 2026, customers may have experienced failures or delays in database connectivity. The issue has been fully resolved. All affected components are operating normally again.