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Database Connectivity




Operational

Project/Branch Operations




Operational

Console API




Operational

Console Frontend




Operational

Account Creation




Operational

Console Login




Operational

Website




Operational

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History (Last 30 days)

ES-1872733 Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Database Connectivity


Locations

Azure germanywestcentral



April 22, 2026 5:59PM UTC
IDENTIFIED

Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero. The Engineering team has identified a likely cause and is applying remediation.

April 22, 2026 6:03PM UTC
MONITORING

Between 17:39 UTC and 18:01 UTC April 22 2026, some endpoints in Azure germanywestcentral were temporarily unavailable due to failure to start new instances after scaling to zero. This issue is now Mitigated. We will monitor the platform for an additional hour to confirm full recovery.

April 22, 2026 7:07PM UTC
RESOLVED

Between 17:39 UTC and 18:01 UTC April 22 2026, some endpoints in Azure germanywestcentral were temporarily unavailable due to failure to start new instances after scaling to zero. This issue is now resolved. No further updates are planned.
Internal databases maintenancePlanned Maintenance

Description

A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused. Scheduled Start Time: Wednesday, April 15, 2026 11:15 UTC Estimated Completion Time: Wednesday, April 15, 2026 12:15 UTC Duration of the maintenance window: 60 minutes. Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Updates: We will provide regular updates on the progress of this maintenance. Actions: No specific actions are required from users during this maintenance.


Components

Database Connectivity, Project/Branch Operations, Console API


Locations

AWS ap-southeast-1, AWS eu-central-1, AWS eu-west-2


Schedule

April 15, 2026 11:15AM - April 15, 2026 12:15PM UTC


April 15, 2026 11:15AM UTC
UPDATE

A maintenance event is scheduled at below given time period. We apologize for any inconvenience this may have caused. Scheduled Start Time: Wednesday, April 15, 2026 11:15 UTC Estimated Completion Time: Wednesday, April 15, 2026 12:15 UTC Duration of the maintenance window: 60 minutes. Description: Scheduled maintenance of our internal databases. Impact: During this maintenance period, there may be increased API request latency, and database start latency. Running databases will not be affected. Requests that modify state, e.g. role modifications, might take longer than expected or encounter timeouts. Updates: We will provide regular updates on the progress of this maintenance. Actions: No specific actions are required from users during this maintenance.

April 15, 2026 12:15PM UTC
UPDATE

Scheduled maintenance is complete
Database MaintenancePlanned Maintenance

Description

**Status**: Scheduled **Scheduled Start Time**: 20:45 UTC April 10 2026 **Estimated Completion Time**: 21:45 UTC April 10 2026 **Duration of the maintenance window**: Approximately 1 hour. **Description**: We have scheduled maintenance for high priority platform upgrades. **Impact**: During this maintenance period, your database connection may be dropped and may need to be re-established. There may be API latency or errors. **Actions**: No specific actions are required from users during this maintenance.


Components

Database Connectivity


Locations

AWS ap-southeast-2


Schedule

April 10, 2026 8:45PM - April 10, 2026 9:45PM UTC


April 15, 2026 10:53AM UTC
UPDATE

Scheduled maintenance is complete

April 15, 2026 11:38AM UTC
UPDATE

Scheduled maintenance is complete
Database connectivity in EU West 2Operational

Incident Status

Operational


Components

Database Connectivity


Locations

AWS eu-west-2



April 10, 2026 9:35AM UTC
MONITORING

Between 08:00 UTC and 09:24 UTC April 10, 2026, customers may have experienced failures or delays in database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

April 10, 2026 7:35PM UTC
RESOLVED

Between 08:00 UTC and 09:24 UTC April 10, 2026, customers may have experienced failures or delays in database connectivity. This incident is now resolved, and we apologize for any inconvenience. No further updates are planned.
ES-1837380Degraded Performance

Incident Status

Degraded Performance


Components

Database Connectivity, Project/Branch Operations, Console API


Locations

AWS sa-east-1



April 8, 2026 7:56PM UTC
IDENTIFIED

Some performance degradation may be observed in SA-East-1 (Sao Paolo). The cause has been identified, and Engineering is working on mitigation.

April 8, 2026 8:28PM UTC
RESOLVED

Some performance degradation may have beed observed in SA-East-1 (Sao Paolo). This issue is now resolved. No further updates will be posted.
Elevated API errors on project creation in westus3Operational

Incident Status

Operational


Components

Console API


Locations

Azure westus3



March 31, 2026 2:57PM UTC
RESOLVED

Impact Summary Between 13:33 UTC and 14:30 UTC on March 31, 2026, customers may have experienced that some CreateProject requests in the azure westus3 region returned errors. Impact duration was 57 minutes. Other API operations were unaffected. During remediation of a hardware degradation event, a configuration issue temporarily reduced the availability of project creation in the westus3 region. The issue was identified and resolved by the team. The incident is now closed, and no further updates are planned. We apologize for any inconvenience this may have caused.