Console API, Console Frontend, Console Login
November 18, 2025 12:01PM UTC
INVESTIGATING
Investigating: (12:01) We are aware of the issue and are investigating the scope, root cause, and potential mitigations.
Identified: (12:12) Customers are currently unable to use to console.neon.tech.
Our service is affected by an ongoing Cloudflare network incident affecting reachability across Cloudflare's global network.
Cloudflare is actively investigating the issue. Our team is monitoring the situation and prepared to restore service immediately once the upstream issue is resolved.
In addition to our incident updates, you can follow Cloudflare's at: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
We will provide updates as more information becomes available.
Monitoring: (13:24) Cloudflare has identified the root cause, have implemented a fix, and are working on restoring all their services.
We are observing recovery across our Console service.
However, customers in certain regions may still experience higher than normal latency and difficulties logging in to console.neon.tech.
We continue to actively monitor the situation and will provide further updates as the issue is fully resolved.
Cloudflare status: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7November 18, 2025 5:50PM UTC
RESOLVED
The issue has been fully resolved. All affected components are operating normally again.
